Protection of Information
Use and Collection of Customer Information
Hefez & Sons gathers only the customer information that is needed to administer our business and provide superior customer service.
Hefez & Sons does not rent, sell, or exchange information about our customers with other entities. Access to information about Hefez & Sons customers acquired through our web site is restricted to the Hefez & Sons family of business.
Third parties that require access to Hefez & Sons customer information in order to provide operational or other support services to Hefez & Sons must agree to safeguard customer information in strict compliance with Hefez & Sons policy. We only provide third-parties with the minimum amount of personally identifiable information necessary to complete the requested service, product, or transaction.
Accuracy and Security of Customer Information
Hefez & Sons enforces its policies in regard to gathering, access, and use of personal customer information by its employees and any authorized third parties.
Hefez & Sons makes all reasonable efforts to ensure that the customer information it maintains is accurate, timely, and secure. We use industry standard encryption techniques to protect consumer data provided to us via e-mail and through forms on our web site.
Our web hosting service maintains appropriate security measures to protect against the unauthorized access, use, or disclosure of information that we collect on our web site and through e-mail.
E-mail that you send us is not necessarily secure against interception. If your e-mail communication includes sensitive information, such as your bank account number, Social Security number, or credit or charge card numbers, Hefez & Sons requests that you contact us by mail or telephone.
Personally Identifiable Information
In general, you can browse our web site without telling us who you are or revealing any personal information. Hefez & Sons collects no personally identifiable information about the consumers who browse our web site unless they decide to supply that information to us in an on-line form or by e-mail. Web site visitors who do not want their personally identifiable information collected on-line are asked not to submit such information to Hefez & Sons.
The Hefez & Sons World Wide Web site collects personal information (such as name, address, telephone number, and e-mail address) from web site visitors only when visitors provide such information voluntarily. We do not engage in on-line transactions on our web site at the present time and do not request or collect sensitive information such as credit card numbers or other financial information.
Hefez & Sons web site visitors are hereby informed that when they provide Hefez & Sons with personally identifiable information on-line, that information is kept within the Hefez & Sons family of business.
Visitors are further informed that, unless specifically stated otherwise, personally identifiable information may be stored and used by Hefez & Sons to better understand its customers’ needs, to improve Hefez & Sons products and services, and to contact customers regarding offers on merchandise and services that may be of interest to them.
Web site visitors who supply us with their telephone numbers through our web site will only receive telephone contact from us regarding the information they have requested.
Web site visitors who supply us with their e-mail or postal addresses on-line may receive periodic mailings from us with information on new products and services.
To be removed from our e-mail or postal mailing lists, send an e-mail message to service @ hefez.com or contact us by phone at 617.451.2797. Hefez & Sons informs such visitors that it will make all reasonable efforts to delete the indicated contact information from its records as requested.
If the personally identifiable information Hefez & Sons Jewelers has gathered from you changes or you would like to revise such information, Hefez & Sons requests that you send corrections to service @ hefez.com or contact us by phone at 617.451.2797.
Hefez & Sons has no intention of collecting personally identifiable information (name, address, telephone number, or e-mail address) from children (individuals under the age of 13) on-line and using that information for marketing purposes.
If a child has provided Hefez & Sons with an e-mail address, Hefez & Sons requests that a parent or guardian of the child contact Hefez & Sons at privacy @ hefez.com or contact us by phone at 617.451.2797 to have the e-mail address deleted from Hefez & Sons e-mail mailing lists. Hefez & Sons informs customers that it will make all reasonable efforts to remove such e-mail addresses from its records.
Visit the Federal Trade Commission web site at www.ftc.gov for information about protecting children’s privacy on-line.
Information Collected Automatically
The Hefez & Sons web server may collect information from web site visitors that is not personally identifiable, such as the visitor’s operating system, browser, domain name or IP (Internet Protocol) address, and the specific web pages on the Hefez & Sons web site that are accessed or visited. Hefez & Sons only collects this information in the aggregate and only uses it to monitor web site traffic and improve Hefez & Sons web pages.
Hefez & Sons Jewelers does not employ any third-party data collection or other web monitoring technologies such as web beacons. We also do not partner with or have special relationships with third-party advertising or content delivery companies who place ads or images on our web site or on other web sites on the World Wide Web.
Information Placed Automatically on Visitors’ Computers
Our postal address is:
Hefez & Sons Jewelers
387 Washington Street, Suite 701
Boston, MA 02108-5237
You can reach us by telephone at 617.451.2797